We are committed to building a partnership with our homeowners. That partnership certainly does not end when you move into your new Lillian home; we provide a top-notch customer service program that also includes a home warranty through Centricity.
Purchasing a home is often the biggest investment you will ever make, and we want you to be assured that your are covered. However, please keep in mind that the repair or replacement of any cosmetic or aesthetic issues that were not recorded on your closing documents as a result of your final walk through are at the sole discretion of Lillian Custom Homes, their contractors and Centricity Home Warranty as to whether or not they will be covered as warrantable items. We may already have the solution for you, click here to download the Warranty FAQ
Please upload photos with your ticket showing the issues so that your warranty representative can help you as quickly as possible.